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My copy of The Rookie came

My copy of The Rookie came beaten up as hell because you sent a signed limited edition book in a cardboard envelope!!!. It makes me hesitant to order this one as the same thing is bound to happen again if fragile books are sent overseas with nothing to protect them from damage.

Also as this is a pre-order do you charge now?, or when the book actually ships?. Because even the FDO aint getting my money before he has product tp ship lol.